Shipping Policy

Our goal is to deliver your order as quickly as possible. Most orders are processed and shipped within 1 – 2 business days. Expedited orders ship within one business day. Our business days are Monday through Friday, excluding holidays.

STANDARD SHIPPING PROGRAM

  • Free freight on invoiced orders over $150.00
  • For orders based on price:
    • $0 – $50: $8.99
    • $50 – $100: $10.99
    • $100 – $200: $12.99
    • $201 – $300: Free
  • Shipping Method: USPS Priority Mail for all orders.

Standard Shipping: Standard shipping within the contiguous United States takes between 3 to 6 business days in transit and is fully insured and traceable. Standard shipping costs are quoted during checkout.

Expedited Shipping: Expedited shipping options are available for an additional fee during checkout. These orders ship within one business day.

PLEASE NOTE: Expedited orders do not deliver on weekends.

Do you have a question? Feel free to contact our customer relations department via email (support@lyfemarketplace.com) or at 832-844-9412. We will be happy to help.

SHIPMENTS TO AK, HI, APO/FPO, GUAM, PR, VI

  • Flat Rate: $14.99 for orders over $200.
  • All packages are sent USPS Priority Mail only.
  • The Military Mail system is notoriously slow and unreliable. Please allow up to 6 weeks for delivery.
  • For the best rate, select the United States as your country when shipping to APO/FPO addresses.
  • We do not always receive tracking numbers for APO/FPO shipments. If we do receive tracking information, it is only traceable until received at the military address.
  • PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

ADDITIONAL INFORMATION

  • Order Tracking: Most orders will receive a tracking number via email after shipping. Please contact customer relations for orders without tracking.
  • Multiple Packages: Orders may ship from different warehouses or in multiple packages to ensure prompt delivery. Refer to the orders tab in “My Account” for the most up-to-date shipping information.

ALASKA & HAWAII

  • Shipping is via USPS Priority for customers placing orders shipping to Alaska or Hawaii.
  • Delivery can take up to 7-10 business days.
  • A live quote is generated during checkout.
  • PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

GUAM, PUERTO RICO & U.S. VIRGIN ISLANDS

  • Rates are calculated during purchase.
  • All packages are sent via USPS Priority and are fully insured.
  • PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

PO BOXES

  • We do not ship to standard PO Boxes.
  • A physical address is required to process your order.
  • We apologize for any inconvenience this may cause.

VOLUME PURCHASE ORDERS

  • “No-Rush” shipping applies only to customers paying full retail prices.
  • Volume-discounted quotes will include an actual freight estimate.

BACKORDER SHIPPING

  • Backorders ship as soon as they become available, at no additional charge.

GSA SHIPPING

  • We ship GSA orders within the contiguous U.S., Alaska, Hawaii, and Puerto Rico.
  • Competitive shipping rates will be calculated per order.
  • PLEASE NOTE: GSA orders do not qualify for free shipping.

INTERNATIONAL SHIPPING

We currently do not ship internationally. We apologize for any inconvenience.

HOLIDAY SHIPPING

During holidays, shipments could be delayed due to warehouse closures. These closure dates may vary. For specific dates, view our holiday information. This schedule does not reflect all warehouse closures. For more details, contact our customer relations department via email (support@lyfemarketplace.com) or at 832-844-9412.